Privacy Policy

Last Updated: 20th November 2024

Green Solar Footprint Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or interact with us.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

Name
Contact details (email address, phone number, address)
Information provided in forms (e.g., inquiries, service requests)

1.2 Technical Data

IP address
Browser type and version
Pages visited and time spent on our website
Device type and operating system

1.3 Financial Information

Payment details for services rendered (processed securely via third-party providers).

1.4 Other Information

Any additional details you choose to provide in communication with us.

2. How We Use Your Information

We use your information to:

Provide and manage our services, including solar PV, battery storage, and EV charging installations.
Respond to inquiries and requests.
Send updates, quotes, or promotional materials (with your consent).
Improve our website and customer experience.
Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only when necessary, including:

Service providers assisting in our operations.
Payment processors to handle transactions.
Authorities, if required by law.

All third parties are required to handle your information securely and in accordance with this policy.

4. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

5. Your Rights

You have the right to:

Access, correct, or update your personal information.
Request the deletion of your data (subject to legal obligations).
Opt out of marketing communications.
File a complaint with a relevant data protection authority.

6. Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

7. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies help us understand how visitors use our site and enable certain functionalities. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you where appropriate.

10. Contact Us

If you have questions or concerns about this privacy policy or your data, please contact us:

Green Solar Footprint Ltd

Email: contact@greensolarfootprint.co.uk

Phone: 01603 559898